Privacy Policy – GrapeSwap.Games
Who We Are
GrapeSwap.Games is a Play-to-Learn and Earn platform that offers gamified educational experiences with real incentives. Our website address is: https://grapeswap.games.
For any privacy-related questions, contact us at: [email protected].
What Personal Data We Collect and Why We Collect It
We collect the following types of personal data:
- Name, email address, and account preferences when you register
- Transactional data related to purchases, ticket entries, or prize claims
- Technical data such as IP address, browser user agent, and cookies
This data is collected to:
- Allow user registration and identity verification
- Process transactions and reward distribution
- Improve platform security and user experience
Data is collected with user consent or for legitimate interest under applicable data protection laws.
Comments
When users leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors to the website can download and extract this data.
Contact Forms
Data submitted through contact forms is kept for up to 6 months for customer service purposes only. We do not use this information for marketing.
Cookies
We use cookies to:
- Keep you logged in
- Analyze traffic with tools like Google Analytics
- Provide personalized content
Analytics
We use Google Analytics to gather anonymized traffic data. Users may opt out using Google’s browser opt-out extension. See Google’s privacy policy here: https://policies.google.com/privacy
Who We Share Your Data With
We may share data with:
- Payment processors (e.g., Stripe, PayPal)
- Cloud service providers (e.g., AWS, Firebase)
- Affiliate platforms and compliance tools
Each partner has its own privacy policy and complies with relevant data protection laws.
How Long We Retain Your Data
- Contact form data: 6 months
- Analytics data: 1 year
- Transaction data: 10 years (for legal and tax compliance)
What Rights You Have Over Your Data
You have the right to:
- Request access to your data
- Request corrections or deletion
- Withdraw consent at any time
To exercise your rights, email: [email protected]
Where Your Data Is Sent
Data may be transferred and stored on servers outside the European Union, particularly in the United States and Brazil. All providers used ensure data protection mechanisms such as encryption and contractual data protection agreements.
Contact Information
For privacy-related concerns:
Email: [email protected]
How We Protect Your Data
- SSL encryption
- Secure server environments
- Two-factor authentication for administrators
- Regular system monitoring
What Data Breach Procedures We Have in Place
We have internal protocols for:
- Detecting and reporting breaches
- Notifying users and authorities when necessary
- Immediate data access control
What Third Parties We Receive Data From
We may receive technical and engagement data from ad networks, social login providers, or analytics platforms for the purpose of improving our services.
What Automated Decision Making and/or Profiling We Do With User Data
We may use automated systems to:
- Verify eligibility for campaigns or rewards
- Detect fraudulent behavior
Users can request manual review of any decision made by automated processing.
Industry Regulatory Disclosure Requirements
As a platform involving rewards and token incentives, we follow local compliance for promotional games and virtual asset handling as required by applicable jurisdictions.
Last updated: April 2025